Overview of Inpatients > Patient Detail

Move between patients on the same patient list.

Information about the patient, including their hospital and NHS numbers, their demographic information, and any patient tags.

Mouseover  to see the patient's address.

Select ▼ to search for a patient.

Information about the patient's current visit, including their location, time in hospital, and specialty.

• If the patient is an inpatient, Ward / Bed is shown. Ward / Bed shows the ward and bed the patient is in.

• If the patient is an ED patient, Area / Locn is shown. Area / Locn shows the area and location the patient is in.

Admitted shows the date the patient was admitted and the time since admission.

• For inpatients, the time since admission is shown in hours, then after 24 hours has passed, the days since admission is shown.

• For ED patients, the time since admission is shown in hours, then after 24 hours has passed, '>24 hours' is shown.

Consultant / Specialty shows the name of the consultant and the consultant’s specialty.

Select ▼ to transfer a patient.

Read more about viewing information about the patient's current visit

Read more about transferring a patient

Enter the patient's date of birth, last name, first name, postcode, hospital number A number given to the patient when they are registered at the hospital. A patient might have multiple hospital numbers., or NHS number A unique 10 digit number given to patients in England and Wales. A patient is given an NHS number when they are born, or on their first visit to a healthcare provider. for a quick search.

The patient’s date of birth must have the format dd/mm/yyyy.

Enter the patient's date of birth.

The patient’s date of birth must have the format dd/mm/yyyy.

Enter the patient's last name.

Enter the patient's first name.

Enter the patient's postcode.

Select to search for the patient.

Read more about searching for a patient

Select to register the patient if Lookup Patient returns no results.

Select to register a patient with unknown details. For example, a patient who arrived unconscious, with no ID.

Select to clear all search criteria.

Shows information about the patient.

You can edit the patient's details from Edit Details.

Read about editing a patient's details

The header displays the status of the patient's record, for example, Decoupled from PDS.

Read more about statuses

Select to take a photograph of the patient.

Read more about taking a photo

Select to open the photo editor.

Read more about replacing a photo

If the patient is in a waiting area in UEC, this shows their ticket number in the queue.

Read about waiting area dashboards in UEC

Select to retrieve information about the patient from PDS Personal Demographic Service, an NHS system. The PDS helps healthcare professionals to identify patients and match them to their health records. It also allows them to contact and communicate with patients.. Checks for any updates on the spine since the patient was last searched.

Read more about retrieving information from PDS

Select to look for any family or related people. This can be reviewed and updated by users with the correct permissions.

Read more about checking PDS for related people

Shows you all admission and transfer information for this visit. Includes ward, bed, and consultant transfers, and transfers to off-ward locations.

Select the patient's title, then enter the patient's full name and preferred name.

If you want to enter a specific title, from Title, select Other.

Select Other Names to add other names the patient uses.

Shows the patient's NHS number A unique 10 digit number given to patients in England and Wales. A patient is given an NHS number when they are born, or on their first visit to a healthcare provider..

Shows if the patient's NHS number is verified.

Select if the patient is pregnant or not.

If the patient is pregnant, you can enter when their last menstrual period was, and Nervecentre estimates the patient's due date. You can edit the patient's due date.

Enter the patient's date of birth, or an estimated age.

Select the patient's gender identity and their assigned sex at birth.

Select the patient's marital status.

Enter the patient's primary address.

You can view and edit a patient's previous addresses from Patient Detail > Patient admin > Show Address history.

Read more about viewing a patient's previous addresses

Select if the patient has a temporary address.

Enter the patient's temporary address, and enter a date when the patient is no longer at that temporary address. You must enter an end date.

For example, Doris has a hip replacement and goes to stay with her daughter for 6 weeks while she recovers. Her temporary address is her daughter's address, and the end date is in 6 weeks.

Select if the patient has a correspondence address.

Enter the name and address of the correspondent. A correspondence address can have an end date if needed.

For example, Tim is 19 years old and he had a disagreement with his parents. Tim left his parents house and is currently staying with his uncle. Tim doesn't know if he will move back to his parents or permanently leave, so you don't add an end date.

Select to add or remove contact details for the patient. You can add a phone number, an email, a fax, or another method.

Select to choose the patient's preferred method of receiving letters. For example, post, or email.

Select to choose the patient's preferred format for letters. For example, large print, braille, audio tape, or easy read.

If you choose a different letter format, letters aren't sent immediately. Instead, they are added to a report you can view from  Back office > Search.

Read more about viewing letters

Select if the patient consents to receive SMS messages.

Select to choose the patient's preferred method of receiving notifications. For example, SMS or email.

Shows if the patient has the Nervecentre patient app.

Select a restriction for communicating with the patient. For example, the patient is in prison. You can enter a date when this restriction ends.

Select to add and remove people related to the patient. For example, the patient's parent, guardian, or carer.

Select to add the patient's GP, and the address of the patient's GP practice.

You can view and edit a patient's previous GPs from Patient Detail > Patient admin > Show GP history.

Read more about viewing a patient's previous GPs

Select to add the address of the patient's preferred pharmacy.

Select to add the address of the patient's dentist.

Select to add the address of the patient's optician.

Select to add the address of the patient's preferred appliance contractor.

Appliance contractors dispense medical devices. For example, a stoma, colostomy equipment, and medicated dressings.

Select to choose an EPS exemption.

For example, if the patient is a cross-border patient between England and Wales, this is recorded on the patient's record as an EPS exemption. This means you can't send a prescription for the patient by EPS Electronic Prescription Service. An NHS service only available in England.This service allows prescribers to send prescriptions to community pharmacies. The pharmacies can dispense medications to patients..

Select to add any allergies or intolerances the patient has.

Read more about adding a patient's allergies

Select to add any alerts that apply to the patient.

The alerts available depend on your organisation.

If the patient is in school, select the address of their school.

Select the patient's primary language.

Select if the patient needs a translator.

Select the patient's ethnic origin.

Select the patient's religion.

Enter the patient's occupation.

Select if the patient's identity is being withheld.

Select if the patient is an ex-service member, or a dependant of an ex-service member.

Select to add any disabilities the patient has.

Enter where the patient was born.

Select an option to view administrative information about the patient, or to perform a specific action.

Shows different information depending on the option you chose.

Select to view all episodes of care. You can view all activities in those episodes of care, including referrals, appointments, preadmissions, visits, procedures, PIFU Patient Initiated Follow-Up. Allows patients and their carers the flexibility to arrange their follow-up appointments as and when they need them. pathways, and waiting list entries.

Select to create a new referral.

Read about creating a new referral

Select to retrieve referrals, and advice and guidance requests, from e-RS Electronic Referral Service. Used by GPs/patients to book initial appointments with specialists at a convenient time. This would replace the current system where a referral is made to the specialist who then sends out a letter with an appointment – if the patient can’t attend that appointment they’ll have to call back and rearrange..

To retrieve information for e-RS, you must be logged in with your Care Identity account and have appropriate permissions.

Read about retrieving referrals from e-RS

Select to admit the patient.

Read about admitting an inpatient

Read about recording attending patients in UEC

Read about admitting a ward attender

Read about admitting a patient to an assessment unit

Read about admitting a patient to a virtual ward

Select to preadmit the patient.

Read about creating preadmissions

Select to transfer the patient to another ward, bed, area, or location.

Read about transferring a patient between wards

Read about transferring a patient between consultants and specialties

Read about transferring a patient between areas in UEC

Select to discharge the patient.

Read about discharging an inpatient

Select to depart the patient from an ED area 'Emergency department' areas. These areas can be in emergency departments, urgent treatment centres, urgent care centres, and minor injury units. These areas handle acute and non-acute medical emergencies, and they have a four hour target..

Read about departing a patient from an ED area

Select to discharge the patient from an assessment unit, or to depart the patient from SDEC Same Day Emergency Care. These areas aim to complete treating patients without a hospital admission or overnight stay. These areas don't have a four hour target..

Read about discharging a patient from an assessment unit

Read about departing a patient from SDEC

Select to discharge the ward attender.

Read about discharging a ward attender

Select to discharge the patient from a virtual ward.

Read about discharging a patient from a virtual ward

Select to put the patient on home leave.

Read about putting an inpatient on home leave

Select to update the patient's home leave.

Read about updating an inpatient's home leave

Select to record the patient's return from home leave.

Read about recording an inpatient's return from home leave

Select to cancel the patient's home leave.

Read about cancelling an inpatient's home leave

Select this to update information about the patient. This is the same information you see from Edit Details and Summary.

Read about editing a patient's details

Select to view the history of changes to a patient's demographics. This includes changes to a patient's address and GP.

Read about viewing the history of changes

Select to view the patient's current and previous GPs. You can also add previous GPs to the patient's record.

Read about viewing GP history

Select to view the patient's current and previous addresses. You can view the patient's permanent, temporary, and correspondence addresses. You can also view the address of the responsible parent for the patient.

Read about viewing address history

Select to view information about a patient from PDS Personal Demographic Service, an NHS system. The PDS helps healthcare professionals to identify patients and match them to their health records. It also allows them to contact and communicate with patients..

Read about viewing patient information from PDS

Select to view people who are associated with this patient. Nervecentre checks PDS Personal Demographic Service, an NHS system. The PDS helps healthcare professionals to identify patients and match them to their health records. It also allows them to contact and communicate with patients. to find this information.

Read about viewing a patient's related people

Select to view a patient's identifier numbers A number that identifies the patient. For example, a hospital number, NHS number, or local patient identifier., for example, a patient's NHS number A unique 10 digit number given to patients in England and Wales. A patient is given an NHS number when they are born, or on their first visit to a healthcare provider. or hospital number A number given to the patient when they are registered at the hospital. A patient might have multiple hospital numbers..

Read about viewing and managing a patient's identifiers

Select to print the patient's wristband.

Read about printing a patient's wristband

Select to mark a patient as deceased or alive.

Read about marking a patient as deceased

Select to view, track, and manage a patient's physical case notes.

Read about viewing a patient's physical case notes

Select to view all letters created for the patient. This is divided into three sections: scheduled letters, letters that need attention, and sent letters.

Read viewing sent letters

Select to create and send an ad-hoc letter or SMS.

Read about sending ad-hoc letters and SMS

Select to view previous fit notes. You can create new fit notes, duplicate fit notes, and delete fit notes.

Read about fit notes

Select to view critical care periods for adult patients. You can admit and discharge a patient from critical care.

Read more about critical care periods

Select to view critical care periods for paediatric patients. You can admit and discharge a patient from critical care.

Read more about critical care periods

Select to merge two patient records.

Read about merging patient records

Select to view the history of merges between this patient record and any other patient records.

Read about merging patient records

Select to run subject access requests for the patient.

Read about subject access requests

Select to view and manage items that are in a back office worklist.

Read more about back office worklists

Select to view information about a patient's birth. This shows if the patient is the child or the parent.

Select to view the patient's allergies using GP Connect.

Read more about viewing primary care information

Select to view the patient's medications using GP Connect.

Read more about viewing primary care information

Select to view and manage medication orders sent to EPS Electronic Prescription Service. An NHS service only available in England.This service allows prescribers to send prescriptions to community pharmacies. The pharmacies can dispense medications to patients..

Read about viewing and managing prescriptions sent by EPS

Select to view the patient's yellow card reports.

Read more about yellow card reports

Select to view the patient's medications from their Welsh SMR Shared Medicines Record. A national service within Wales. The Welsh SMR stores and shares patients' medication and allergies..

Read more about welsh SMR

Select to print information about the patient. Found in the top right corner.

Read more about printing patient information

Select to view sent letters. Found in the top right corner.

Read more about viewing sent letters

Shows referrals, upcoming appointments, and procedure in this episode of care.

Read more about referrals, appointments, and procedures

Shows observation and fluid balance charts.

Select to view graphical trends of observations and fluid balance.

Read more about observations

Read more about fluid balance

Not in this release.

Shows clinical notes that are in the selected clinical note profile.

You might have access to more than one clinical note profile. Select  to choose a clinical note profile.

You can use clinical notes to facilitate a ward round or clinical handover.

Sometimes clinical notes update information shown elsewhere in Nervecentre. For example, the clinical note for allergies is found here, in forms, in patient list dashboards, and in EPMA.

Read more about clinical notes

Shows recent orders and test results.

Results that are abnormal might be coloured red to show you a result is outside of a tolerated range.

Select a test, order, or result to view more information.

Select to view graphical trends of results.

Read more about investigations

A summary of current medications.

Shows all prescribed medications and whether they need to be given or not. Select the medication name to view more information about the prescription.

Read more about current medications

Shows all active and inactive care plans.

Select to view, add, and edit care plans, and to record compliance.

Select to view a chart showing the history of the care plan.

Read more about care plans

Shows tasks that have been raised by Nervecentre or other users.

You can filter to show all, open, scheduled or closed tasks for this patient episode. Depending on your permissions, you might be able to accept, assign and progress tasks.

Select + to raise a task.

Read more about tasks

A list of assessments. Shows their status and outcome.

Select + to add a new assessment.

Select  to repeat an assessment or to countersign the assessment.

Select to view an assessment chart.

Read more about assessments

Shows all staff logged into Nervecentre on their mobile, with this patient active on their patient list. Any permanent and elective roles are shown. For example, you might use this to see who is logged in as a doctor and can review this patient.

A summary of previous visits. Shows you information about the location, diagnosis, consultant, speciality and dates of the visit.

Select the date of a visit. Depending on your permissions, you might be able to view a summary of clinical information for that visit, and edit it.

Select to return to the list of charts.

Name of the chart.

Select to choose another chart to view.

Select to favourite a chart.

Select to pin a chart.

Select to edit the chart.

Depending on your permissions, you can edit a chart.

Read more about editing charts

Select to lock the view to the current time. When time advances, the chart automatically moves forward so the current time is always visible.

If you select and drag to look at a different time, the chart unlocks.

Select to view the current time.

A red line on each widget marks the current time.

Select to zoom in, or to view a shorter time period.

For example, hours instead of days.

Select to zoom out, or to view a longer time period.

For example, weeks instead of days.

Select to view the data over an hour.

Select to view the data over a day.

Select to view the data over a week.

Select to view the data over a month.

Select to reset the chart back to the default level of magnification.

Select to manage MDI devices for the chart.

Read more about managing MDI devices

A widget. The name of the widget appears in a grey bar at the top of the widget.

Mouseover a widget to highlight a specific time period, and to view data over that time period.

Select to choose which series to show in the widget.